Better Airport® becomes the Connected Operations Platform for all operational areas. 15th November 2023 Copenhagen, Denmark: Leading UK airport operator, MAG , and its airport
There is a better place
- where check-in just flows
Give your passengers a seamless journey through the departures hall with Better Check-in: The future of passenger processing systems.
Imagine a common use passenger processing system that prevents queues from blocking the flow through the check-in area. A system that allows analysis and planning to not be based exclusively on your fixed resources, and your passenger and baggage flows to be considered as part of the planning process. This is Better Check-in: The passenger processing system to give passengers a seamless journey through your departures hall.
Better Check-in streamlines check-in by automating the allocation of counters based on processing times, airline and handler preferences, and passenger arrival curves.
Better Check-in is part of Better Airport® — the world’s leading optimization platform for airport operators.
Three key benefits for your airport:
Automated check-in allocation
The Better Check-in airline passenger processing system optimizes passenger flow by using a daily, dynamic plan for automated counter allocation. The system bases allocation based on passenger and baggage flows — while never violating baggage area constraints.
With the ability to link to your FIDS, Better Check-in allows for changes directly in the plan. This creates robust and accurate plans and helps to ensure that passengers are always kept in the loop, improving both the passenger experience and staff workflows.
Boost co-operation through transparency
Better Check-in is a common operating platform, meaning you can provide access to airlines, handling agents, and other external stakeholders. By co-operating in a transparent environment, you can optimize future operations based on a fact-based performance evaluation. This makes it easier to build lasting goodwill and stronger business relationships.
The cloud-based SaaS solution is accessible through your preferred web browser and requires no on-site installation. All users can access the common use passenger passenger processing system from anywhere, as well as see and work with the same updated plans.
Real-time queue management
Queue Vision analyzes passenger arrival numbers, showing you queues in flow and giving you a real-time understanding of bottlenecks so you can allocate additional counters or more queuing space. By minimizing the risk of queuing, you’re automatically improving the airport experience for your passengers.
The results from airports using Better Check-in are clear:
- In Toronto Pearson, Better Check-in has helped to handle 18% more traffic in check-in areas thought to be at capacity.
- In Stockholm Arlanda, Better Check-in has helped to reduce queues stretching into the queue area by 16%.
Book a free demo
Explore a one-on-one live demo with an expert to see how Better Check-in can fit your needs.
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The airport industry is going through a major business transformation. To ensure a smooth operation, you need to understand the triggers and how to adapt.