BETTER BAGGAGE

Identifying root causes in baggage operations

BETTER BAGGAGE

The baggage operation is characterized by a number of interdependent processes. Better Baggage accurately pinpoints root causes of sub-par baggage handling performance, enabling you to deliver baggage faster and more efficiently.

A key point in the baggage operation is accurately pinpointing root causes of any poor performance. The baggage operation is characterized by a number of different processes, which depend on each other.

Copenhagen Optimization offers Better Baggage as software-as-a-service and is currently doing daily performance evaluation for the baggage operation at several airports including Toronto Pearson International Airport.

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Key features

Route course identification in a clear overview

Utilization of data points to provide transparent baggage operation

Key benefits

Reduction in jams, faults, mistracks and similar through accurately identification of root causes

Reduction in the Mishandled Baggage Rate

Improved understanding of capacity limits and identification of proactive initiatives to lower the risk of hitting the capacity limit

Optimized use of baggage infrastructure enabling a postponement in baggage infrastructure investment

Improved sharing of complex information in an intuitive way

Cloud-based, mobile platform accessible on laptop, tablets, and smart phones

Documentable continuous improvement

“CopOpt successfully identified key initiatives that provided valuable capacity using real world experience. Their approach and knowledge was well received by all levels of our organization.”
Darin JubyAssociate Director Aviation Business Research and Projects Greater Toronto Airports Authority