Better Airport®

Solutions overview

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Airports globally are experiencing unprecedented challenges as airlines are grounding aircraft in response to the sharp decrease in demand. Read our first guide on how to best overcome COVID-19’s impact on airport operations planning – social distancing, volatile schedules, and limited budgets.

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Forecasts passenger and baggage volumes and corresponding arrival curves at various touchpoints across the terminal. Provides an automated planning flow in real-time while machine learning ensures continuous data-driven improvement.


Allocates check-in counters and queue area using its unique Queue Vision feature to reduce flow area bottlenecks and secures optimized use of check-in infrastructure.


Generation of lane opening plans at security checkpoint(s) and the corresponding demand for staff based on passenger presentation.


Transforms in real-time a forecasted passenger arrival curve into optimized desk opening plans and resultant demand for border control staff.


Allocates baggage make-up positions considering any early baggage storage and secures optimized use of infrastructure. Allocation of baggage reclaim belts provides balanced use of reclaim belts, thereby improving the passenger flow.


In development. It will allocate stands and gates, considering all constraints and forecasts estimated times and aircraft links using machine learning. Thanks to the Horizon 2020 funding, the solution will be taken to the next level, which includes refining the machine learning components and advancing Better Airport®’s aircraft allocation solution.

This project has received funding from the European Union’s Horizon 2020 research and innovation program under grant agreement No 880158.

As a cloud-based SaaS application, Better Airport does not require a large up-front payment and marks the end of being stuck with a system you do not use. In cooperation with you, we make sure that Better Airport is calibrated and ready for use, before we let you plan, analyze, and execute.


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Our clients

Since forming Copenhagen Optimization in 2014, we have been working with major airports across the globe delivering significant benefits. This includes a 51% reduction in security wait times at Geneva International Airport, an 18% efficiency gain in check-in and baggage at Toronto Pearson, and a 10.4% increase in security staff efficiency at Dublin Airport. Read all our cases below:

How it works

An introduction

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This project has received funding from the European Union’s Horizon 2020 research and innovation program under grant agreement No 880158.