CASE STUDY
London Luton Airport
18.2 mill. passengers (2019)
124 Destinations
In brief
London Luton Airport (LLA) engaged with Copenhagen Optimization (CopOpt) to improve the accuracy and efficiency of their passenger forecast. Once a time-consuming and complex task depending on one specialized employee, passenger forecast at LLA is now more accurate and more accessible than ever.
The Solution:
Copenhagen Optimization worked in close collaboration with key stakeholders from LLA to gather a detailed understanding of the site-specific challenges and secure a smooth and fast implementation process lasting only three months.
Better Forecast, Copenhagen Optimization’s cloud-based forecasting solution, provides detailed forecasts of passenger
numbers, load factors, and presentation profiles on a flight-by-flight basis. Accuracy is of high priority
since the forecast serves as the foundation for planning and correct staffing to demand.
Already within the first two months, the forecasted number of passengers per day came within a 2%
margin. Since the solution is self-correcting, accuracy is constantly improving. The impact is clear: LLA
has expressed great satisfaction at all steps in the process.
The Outcome:
The time spent on forecasting has been reduced from 3 hours to 20 minutes a week – a 89% reduction.
Several stakeholders are now able to update the forecast.
75.4% of the days are forecasted within ± 2%.
96.7% of the days are forecasted within ± 5%.
Final thoughts
We look forward to hearing from you
We know that investing in and implementing new airport technology can result in a lot of questions. We will happily guide you through the process and answer all your questions.
To see if there is a fit, we offer an obligation free demo of our Better Airport software for you to experience it.
