CASE STUDY
London Stansted Airport
28.1 mill. passengers (2019)
174 Destinations
In brief
Manchester Airport Group (MAG) has chosen Better Airport® as their forecasting and planning solution. The first part of the implementation has been the roll-out of Better Forecast, Better Security, Better Border, and Better Demand at London Stansted Airport (STN).
Manchester Airport (MAN) and East
Midlands Airport (EMA) are to follow.
The Solution:
Better Forecast has improved the forecasting accuracy while also decreasing time consumption substantially. Given the circumstances due to COVID-19, STN has seen a major impact of having a precise, dynamic, and automated forecasting solution.
Better Security is providing a direct and automated link to the forecasted passenger numbers while also reflecting changes in the flight schedule. Hence, several spreadsheet tools, which were expertise dependent and volatile in operation, has been eliminated.
Adding to the original scope, STN has expanded their use of Better Security to facilitate planning across departments by including planning and execution of staff demand, supply, and break optimization. This way, Better Airport has become a common operating platform across functions, which has eased cooperation between departments and increased the trust in operating plans.
The Outcome:
Demand planning based on accurate passenger forecast.
Reduced time spent on forecasting and operational planning.
Optimization of staffing levels and break planning.
Increased collaboration between departments.
Elimination of numerous spreadsheets.
Final thoughts
We look forward to hearing from you
We know that investing in and implementing new airport technology can result in a lot of questions. We will happily guide you through the process and answer all your questions.
To see if there is a fit, we offer an obligation free demo of our Better Airport software for you to experience it.
