CASE STUDY
Lyon Airport
11.7 mill. passengers (2019)
118 Destinations
In brief
Security optimization and layout design at Aéroports de Lyon. As part of the project two key areas were identifies – one with a possibility of improvement of up to 80%.
The Solution:
Lyon Airport (LYS) engaged with Copenhagen Optimization (CopOpt) to identify improvement initiatives to
optimize the security checkpoint operation. This was achieved by completing on-site observation studies
and data analysis using the Better Security solution – part of Better Airport®. The project was completed
in 4 months and two key areas were evaluated.
First, a review of the security checkpoint layout and the corresponding passenger flow was conducted.
Initiatives were suggested to improve the passenger experience and simplify the passenger journey.
Second, an evaluation of the security operation was conducted using Better Security. Recommendations
were proposed that will increase the x-ray and passenger throughput on security lanes as well as a
Performance Evaluation Framework to improve the communication between the third-party stakeholder
providing staff for the checkpoint and LYS. Also, the effect of Centralized Image Processing (CIP) was assessed.
The Outcome:
A list of improvement initiatives to increase the image
throughout and passenger throughput per lane.
Together the initiatives would enable a throughput
increase of up to approx. 80% if they are all
implemented.
An improved queue maze layout at the entrance of
security that simplifies the passenger journey,
maximizes available space, and increases passenger
satisfaction.
Final thoughts
We look forward to hearing from you
We know that investing in and implementing new airport technology can result in a lot of questions. We will happily guide you through the process and answer all your questions.
To see if there is a fit, we offer an obligation free demo of our Better Airport software for you to experience it.
