Minneapolis Airport introduces Virtual Queuing solution ahead of busy summer

Save Time by Scheduling Your Next Trip Through Security at Terminal 2 with MSP Reserve Powered by CLEAR.

Passengers traveling from Terminal 2 can take advantage of a pilot program this summer that will allow them to reserve a time to transit through security. 

24th May 2023

The Metropolitan Airports Commission (MAC), which operates MSP, has partnered with CLEAR, the secure identity company, and Copenhagen Optimization for the new program called MSP Reserve Powered by CLEAR. The program is now open for reservations on flights beginning May 31 and is the latest evolution in the Travel Confidently MSP program to improve the passenger experience.

“The service enhances the travel experience by giving passengers more certainty at one of the busiest congestion points in the airport journey,” said Scott Skramstad, the MAC’s director of terminal and landside operations. “Reserving a time to transit through the security checkpoint is simple and free, and we expect it will streamline and expedite the screening process for passenger.”

Passengers can book appointments online as early as one week before a flight at www.mspairport.com/msp-reserve. Reservations require travelers to enter flight details and the number of people in the traveling party to view available times. At the airport, travelers will access a security checkpoint lane designated for MSP Reserve passengers. After scanning a confirmation QR code with staff, travelers can enter the separate security lane. MSP Reserve is a free service available to all passengers traveling from MSP Terminal 2. It is separate from CLEAR’s opt-in airport membership, which is available to MSP passengers traveling from Terminal 1.

“Travel this summer is expected to break every record, but with MSP Reserve powered by CLEAR, passengers will enjoy peace of mind knowing they can reserve their dedicated spot in the security line,” said Kasra Moshkani, CLEAR’s EVP of operations and Kasper Hounsgaard, Co-CEO and founder of Copenhagen Optimization. “We’re thrilled to partner with MSP to help reduce long wait times and offer travelers a predictable way through the airport.”

 

About Copenhagen Optimization:

Copenhagen Optimization is a joint software and consultancy company specializing in improving airport operations. We passionately believe that operating an airport should be simple and efficient. Our software Better Airport® is a cloud-based solution that uses data and advanced mathematical algorithms to bring clarity and confidence to plans, data, and complex decision-making, empowering both you and your business to better predict, operate, and optimize. Better Airport is currently deployed and live in operations in more than 30 airports globally, from JFK Terminal 4 to London Heathrow and Singapore Changi.

About CLEAR:

Founded in 2010, CLEAR’s mission is to create frictionless experiences. With more than 14 million members and hundreds of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you – making everyday experiences easier, more secure, and friction-free. Since day one, CLEAR has been committed to privacy done right. Members are always in control of their own information, and we never sell member data. For more information, visit clearme.com.

– CLEAR:
media@clearme.com

– Copenhagen Optimization: contact@copopt.com

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