Webinars

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WEBINAR LIBRARY

Expert Discussions on Key Airport Operation Topics.

Introducing Virtual Queuing at Seattle-Tacoma International Airport

A round table talk on the successes and learnings.

 

Join Copenhagen Optimization and our partners from the Port of Seattle, Alaska Airlines, Whyline, and Pangiam when we discuss the implementation of Virtual Queuing in Seattle-Tacoma International Airport.

 

In this webinar, we will focus on:
– The concept of Virtual Queuing
– Why SEA chose this solution
– How the passengers have received this new service offering

 

We will discuss the solution both from an airport and airline perspective and we will take a deep-dive into the benefits of reduced wait times, an improved passenger experience, and a burst in non-aeronautical revenue.

A guide on Operational Planning System Consolidation

The volatility in traffic caused by Covid-19 has revealed the challenges for non-consolidated operational planning systems.

 

We are seeing new traffic patterns, which gives less value from historic data. Combined with high volatility in traffic and frequent changes in government regulations we see a need for airports to automate and streamline their operational planning.

 

In this webinar, we will focus on:
– How to asses your current state and identify options
– The importance of organizational alignment and collaboration
– The requirements for a successful system consolidation
– Procurement and showcasing of solutions

Restarting Aviation: How forecasting and planning will lead the way

Covid-19 has presented airports with a range of new challenges. In terms of traffic forecasting, the volatile state of flight schedules and government restrictions are limiting the value of historical reference data, creating the need for handling a multitude of forecasting scenarios and understanding their associated effect on operations. While difficult, forecasting has never been more important to ensure an effective operation.

 

We argue, that the ability to forecast the traffic outlook and size the operation accordingly will be the determining factor in a successful and financially sustainable ramp-up. Join Copenhagen Optimization’s Kasper Hounsgaard, when we examine how traffic forecasting will be impacted in the coming years and the derived impact on airport planning and operations.

 

In this webinar, learn how to:
– Produce a high quality forecast during volatile periods
– Limit the amount of manual work
– Utilize your traffic forecast to optimally size your operation

Case study: How Heathrow has overcome Covid-19 challenges in check-in through proactive planning

As the aviation industry is slowly restarting following the Covid-19 pandemic, traffic will start to resume. As pleasant and reassuring this might be, it also presents airports with a new set of challenges, which must be overcome.

 

From this case study session you will learn how London Heathrow has used the Better Check-in solution, a part of Better Airport®, to proactively plan and solve Covid-19 related challenges. From the initial consolidation of terminals in response to low passenger volumes, through the need for handling physical distancing and now the planning for traffic resumption.

Making virtual queuing a hit – and not a miss: Handling physical distancing at airports

Join us when Copenhagen Optimization and Whyline showcase how two applications – Better Airport® and Whyline® – provide airports with the most innovative solution to virtual queue management.

 

From this webinar, you will learn how to handle three key elements in successfully providing virtual queuing:

– How to make passengers sign-up
– How to plan virtual queue slot assignment
– How to manage virtual queuing as part of the daily operation

Panel discussion: How do airports utilize the down-time during Covid-19 in the best way possible?

Copenhagen Optimization and key airport representatives from London Heathrow, Copenhagen Airport, JFK Terminal 4 and Minneapolis Airport discuss Current Reality at Airports and how to make the best of a challenging situation.

 

You should listen in if you want inspiration on how airports can utilize the “down-time” most efficiently to prepare your airport operations for the new reality after Covid-19.

In this webinar we’ll focus on:

  • How are you using the “downtime” at the airport now that the passenger numbers are down? Are you changing processes?
  • Looking for more efficient ways to manage the airport?
  • What are the major operations challenges and how are you overcoming them?
  • Which opportunities have been arising from an otherwise difficult situation?

Panelists:
Kasper Hounsgaard, Managing Partner, Copenhagen Optimization
Susana Desa, VP Operations, JFK Terminal 4
Esben Kolind, Senior Lead Digitalization Consultant, Copenhagen Airport
Neil Ralston, Manager, Airport Operations Analysis & Planning, Minneapolis Airport
Asim Umraz, Senior Operational Capacity and Planning Manager, London Heathrow

Zero Based Planning – enabling optimized COVID 19 resumption

Covid-19 has severely affected commercial aviation. These days airports are in the process of tackling the financial and operational consequences of the health crisis to resume operations safely and sustainably. The concept of Zero-Based Planning is a new paradigm for operations planning, defined to stand out in the Covid-19 resumption.

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LATEST CASES

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BER Runway logo

BER Runway

For Berlin Brandenburg Airport, on average days 75% of all available Virtual Queuing slots are booked and on busy days the bookings increase to 90% - with almost 2,000 passengers a day using the service.
Read more

SEA case study logo

Seattle-Tacoma Int. Airport

Virtual Queuing is the newest and most innovative solution to increase the efficiency of airport operations while providing a more seamless passenger experience by reducing wait times.
Read more

Case Study YYC_1000x1000px

Calgary Airport Authority

The new solution for Flight Schedule Management and Seasonal Planning is based on Copenhagen Optimization’s software solution Better Airport® and Azinq’s software solution Airport Hive®.
Read more

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HORIZON 2020 AWARD

This project has received funding from the European Union’s Horizon 2020 research and innovation program under grant agreement No 880158.
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