CASE STUDY
Calgary International Airport
17.9 mill. passengers (2019)
91 Destinations
In brief
In minutes, the automated solution for Fight Schedule Management & Seasonal Planning provides you a
full overview of the airport slot availability and shows you the impact of new or changed slot requests on
your entire operation – from check-in to security, baggage, immigration, stand/gate availability, and
more.
The Challenge:
At Calgary Airport the slot coordinators were faced with several challenges caused by an outdated slot
coordination process. The main challenge was many manual processes which, combined with many
incoming slot requests, took far more time to process than the time available.
Due to the vast number of manual processes, the airport was reliable on a single individual to handle the
slot coordination making it difficult to cover vacation periods, and increasing the risk to the operation, if
that individual decided to leave. To cope with the lack of time to handle the many slot requests, the
airport was forced to focus on peak weeks when considering their capacity availability. In turn, that
increased their risk of turning away flights, which could have fit the schedule.
The Solution:
The solution delivered by software companies Copenhagen Optimization and Azinq automatically
translates airline slot request messages into a flight schedule and then evaluates resource availability
using proven optimization methods. Through this, impact across the whole airport operation is assessed.
Where operational challenges surface, changes to the allocations / plans can be made swiftly to
understand if a few operational changes can make the flight fit. The airport can then make informed
decisions on the best feedback to a slot request which is then automatically sent to the airline in an SSIM
message.
The new solution for Flight Schedule Management and Seasonal Planning is based on Copenhagen
Optimization’s software solution Better Airport® and Azinq’s software solution Airport Hive®.
The Outcome:
The automated solution creates an efficient workflow that makes you capable of evaluating slot requests
in less time, considering more input variables, and looking across the whole season – ultimately allowing
you to accept more flights in less time.
Final thoughts
We look forward to hearing from you
We know that investing in and implementing new airport technology can result in a lot of questions. We will happily guide you through the process and answer all your questions.
To see if there is a fit, we offer an obligation free demo of our Better Airport software for you to experience it.
