London Heathrow
London Heathrow Airport
Heathrow Airport Limited engaged with Copenhagen Optimization to create an assessment of the maturity of the planning of 15 different operational areas at London Heathrow. The assessment consisted of a combination of interviews and operational analyses. The planning of each operational area was rated on a scale from 1 to 5 within four planning dimensions – Methodology, Input Parameters, Performance Evaluation, and Systems.
See the case studySee the case study“Copenhagen Optimization’s assessment has helped to inform and validate our approach to developing our planning capabilities at Heathrow. The recommendations have shaped a business case to enhance our planning capabilities which will support the realisation of significant benefits in terms of both the Passenger Experience and efficiencies for Heathrow and its operating partners.”
– Tom Garside
Head of Integrated Planning and Performance, Airport Operations
Creating a KPI framework at London Heathrow
Airport Operations Center at London Heathrow
See the case studySee the case studySocial distancing at London Heathrow
Managing socially distanced queues and congestion
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