BETTER AIRPORT SUMMIT
by Copenhagen Optimization
An Airport Operations Summit

Event dates for the 2024 Summit will be announced here as soon as they are determined.
Thanks to everyone who participated in this year’s Better Airport Summit.
Join our Summit in Copenhagen and get inspiration from leading airports around the world on how to take your airport operations to the next level.
Participation is free of charge.

Event dates: May 10-11, 2023 – Copenhagen, Denmark
Traffic is resuming. Passenger behavior and flows are not exactly as they used to be. Operational challenges are fiercer than ever. How do you win?
Join our Summit in Copenhagen and get inspiration from leading airports around the world on how to take your airport operations to the next level.
Participation is free of charge.
The top 5 key take aways from the Better Airport Summit are:
1. New Strategies – Learn how airports are challenging the traditional set-up of airport operations and are introducing new strategies to meet the future demand.
2. Data – how to collect it, how to utilize its full potential, and how to make sure it is validated.
3. Change Management is necessary to drive successful adoption and usage of change – but it always turns out to be more challenging than expected. Get learnings and insights on how to succeed.
4. Nudging – Learn how airports are starting to use nudging to influence passenger behavior and be in control of the passenger arrival curve.
5. Sustainability is here to stay and we need to address it and implement it the way we do business – but how do we do that in the best way possible?
It is all about who is in the room
It is not just about the presentations. It’s about who is in the room. This room is going to be packed with some of the best industry specialists and some of the most knowledgeable and innovative minds within airport operations.
Copenhagen Optimization brings together experts across the more than 25 airports currently using our Better Airport software. The atmosphere will be relaxed and the goal will be to have high-quality conversations with like-mined peers. No matter what challenges you are facing, other airports will have had the exact same issues and will have found a solution for them.
At the Better Airport Summit you will:
- Meet and build your network with other airport operations peers
- Get ideas to you specific challenges
- Learn what work for others
Our aim is to build a network for and with users of our Better Airport software with the purpose of providing relevant and professional sparring for all – both during and outside the summit, achieving a continual effect.

Topics you want to discuss

Presentations are good for inspiration. New input to take home and discuss with your colleagues. But they are usually not spot-on in regards to the specific challenges you are facing. And let’s be honest – no one has generic challenges. We all have specific issues we would like to solve. That is why we have planned break-out sessions and panel discussions in connection with every inspirational session to give you the chance to discuss and be inspired on how to apply that knowledge in your own operation.
Learn what’s working really well for everyone (and not), and use those insights to go faster.
Who should come?
This event is for people working within airport operations, whether that be analysis, forecasting, planning, or actually driving the operation on a day-to-day or hour-by-hour basis.
If you are working with forecasting, check-in, security, baggage, immigrations, or handling the stand and gate allocation this event is a fit.
If you are interested in:
- Precisely predicting your passenger and baggage flows
- Use data to plan with confidence and clarity
- Optimize your operation in real time
…this event is for you.
The Better Airport Summit is where we come together to discuss, be inspired, and figure out how to win.

Agenda
Meet the speakers
Kasper Hounsgaard
Co-CEO & founder,
Copenhagen Optimization
Pelle Guldborg Hansen
Behavioral Scientist and
nudging expert
Anders Barsøe
Impact Business Entrepreneur
Mike Jones
Head of Technology – Airports at MAG (Airports Group)
Anders Dohn
Co-CEO & founder,
Copenhagen Optimization
Venue
Location: Tivoli, Nimb Rotunden
Vesterbrogade 3, 1577 Copenhagen
Nearby hotels you could stay at:
Radisson Collection Royal Hotel
Or anywhere downtown. Tivoli is centrally located and in walking distance from nearly anywhere in the city center.

Reserve your seat
Participation is free of charge
Join our Summit in Copenhagen and get inspiration from leading airports around the world on how to take your airport operations to the next level.