Alaska Airlines is piloting Copenhagen Optimization’s Virtual Queuing solution at Seattle-Tacoma International Airport (SEA)
SEA is the first airport in North America to investigate a Virtual Queuing system as a solution for crowded, general screening lines. The pilot powered by Copenhagen Optimization´s Better Airport solution will operate daily through August 31, 2021 at Checkpoint 5 and be dedicated to Alaska Airlines’ passengers. The solution is called SEA Spot Saver, and it is a free, reservation-based system. The pilot program will test if SEA Spot Saver successfully reduces wait times and decreases crowding to better maintain physical distancing.
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