Copenhagen, Denmark – Copenhagen Optimization, the world’s leading optimization platform for airport operators, has entered the South American market with the implementation of its virtual queuing technology at Carrasco International Airport (MVD) in Uruguay.
The service, which allows passengers to reserve a specified time for security checks to help them pass through security more quickly and efficiently, also marks the first usage of virtual queuing in a South American airport, following successful uptake at North American and European airports.
When booking a flight from MVD, passengers will be informed of the free-of-charge option to book a 15-minute appointment to pass through the security line by inputting the details of their flight into an online portal. Once the slot is booked, the traveller will receive a QR code via email which will be scanned upon arrival at the airport. This allows them to join the priority security lane and then to pass through at their pre-scheduled time.
The technology brings a myriad of benefits to both passengers and airport operators alike. During especially popular seasons, Copenhagen Optimization’s software will allow airports to ease the pressure of high peaks of traveller numbers on airport security processes by encouraging passengers to arrive at the airport at less busy times. This in turn can lead to considerable business advantages, such as giving passengers more time to spend in the airport’s shops, bars and restaurants since wait times are lower, in turn easing pressure on passenger and airport staff alike.
Carrasco International Airport is renowned for its use of innovative tools to elevate its passenger’s experience. It was the first airport in Latin America to implement biometric technology for boarding and to use a passenger flow management system to optimize waiting times. The implementation of this virtual queuing solution further reinforces the airport’s commitment to leveraging innovation to give passengers the best experience.
You might also be interested in: Better Virtual Queuing – influence passenger arrival and flatten peaks
MEDIA CONTACT
Templemere PR
+44 (0) 20 3948 1430
CopenhagenOptimization@templemerepr.co.uk
About the author
A global software-as-a-service platform with a passion for making airport operations simple and efficient. The software solution Better Airport® is a cloud-based solution that uses data and a combination of AI and advanced mathematical algorithms to bring clarity and confidence to plans, data, and complex decision-making, empowering airports to better predict, operate, and optimize. Better Airport is currently deployed and live in operations in more than 40 medium and large airports globally, spanning across USA, Canada, Europe, Asia, and now also Australia.