Two responsibilities, one shared solution

Better Border gives airport operators the knowledge they need to plan all immigration hall processes outside of border processing itself. They’re able to share forecasts with border authorities so both teams can prepare for the days ahead – and pivot in real time.

The cloud-based border management solution ensures decisions are made from live data and actionable intelligence.

Security stays tight, wait times stay low, and passengers keep moving. Everyone from frontline staff to travelers benefit from a more coordinated, transparent, and efficient border process.

Better Border is part of Better Airport® – the world’s leading connected operations platform for airport operators.

Better Border gives airports:

The ability to plan for different scenarios

Visualize how the day could play out at border control. The tool generates border and counter opening plans based on passenger forecasts.

The resilience to adjust those plans

Plans are continuously updated based on live passenger tracking data and updated flight arrival times, ensuring all stakeholders work with the latest plan as the day goes on.

Easier flow and faster processing times

Airport ops and border authorities allocate resources with greater accuracy, ensuring a smoother staff and passenger experience.

How European airports can adjust to the EU Entry-Exit System

EES required significant changes to hardware, software, and ways of working across European airports.

Gathering traveler biometrics makes managing high peaks at border control a real challenge. It might seem like a bureaucratic checkmark, but airports need transparency on what their checkpoints will look like under these new processes. EES is the perfect example of why it’s time to optimize passenger flow in and around your border control.

With software modules like Better Border, your teams can adjust to this new way of working while boosting efficiency and ensuring compliance.

Better Border FAQ

What are the data requirements to use Better Border?

Better Border uses passenger forecasts, infrastructure information, and processing times to plan border-control capacity. A key part is estimating when passengers will reach the border. Gate allocations, walking times, and available passenger-tracking data help build these arrival profiles.

How is Better Border implemented?

We start by understanding your data ecosystem. What data sources do you have access to? Better Border can pull in any relevant data from your internal and external systems. This includes flight schedules, passenger forecasts, passenger tracking data, and more.

We will then configure Better Border according to the infrastructure in the individual airport.

Do border authorities have access to Better Border?

We built Better Border for airport operations teams to share insights with border authorities. That said, we encourage all parties to have direct access to the tool so there is a shared understanding of the plan and everyone is working with the same source of truth.

How does Better Border work with EES?

Better Border is a perfect tool to help manage the huge shifts in border processes under the EU’s Entry-Exit System. It allows airports to forecast how new technology like EES may affect queues and staffing days in advance—and share it directly with border partners. Plus, the tool continuously replans based on live data so you can keep operations resilient.

Can you use Better Border for secondary inspection, for example at border kiosks or customs?

Yes. Secondary inspection at border control is common practice, especially in US airports. You can use Better Border to optimize queues and staffing there as well.

The Better Airport software suite - get to know us module by module

Better Airport is a cloud-based airport management platform that gives airports of all sizes a simpler way to run core operations. The core modules of the Better Airport suite can be mixed and matched to fit your operational needs.

Click on the modules below to learn more.