With Better Virtual Queuing, passengers book times at check-in, security, and passport control, significantly reducing physical queuing and helping you stay on top of demand.

Integrates with boarding card scans or works with separate QR codes – the choice is yours
Keep your offerings separate or deliver a one-step process to your passengers with the boarding card scan integration. We can connect with the e-gate provider of your choice through our open API. Both solutions are seamless and stress-free for your passengers. 

Read more: Virtual Queuing works both via boarding card scans and as a standalone QR code sent to the passenger’s phone

Integrates into any passenger touch point
Parking, check-in, bag-drop, security, boarding… There are so many different passenger touchpoints – why not make them interconnected? By elevating your Virtual Queuing solution to several touchpoints, you will give your passengers control and transparency of their journey through the airport through a fully integrated and automated set-up. This will require collaboration across airport and stakeholders, but we envision this to be the end-goal of Virtual Queuing for Airports – and we will be there on the side helping you reach your goal.

Read more: Virtual Queuing can be applied to any passenger touch point at your airport

Manage VQ slots based on your checkpoint availability
If you have more than one checkpoint, you are in full control of the available VQ slots at each checkpoint. This will allow you nudge passengers from one checkpoint to another and thus balancing your loads.

Read more: Gain control of the passenger arrival curve with virtual queuing

Connects with your flight schedule for full operational control
You are enabled to open and close time slots on a flight-by-flight basis, targeting the specific flights that will benefit your operation the most. This allows you to nudge your passengers to arrive before their STD, predicting wait times, and level out peaks.

Automatically allocates VQ slots based on flight schedules
The solution will automatically allocate VQ slots throughout the day divided on your different checkpoints based on your flight schedule and operational data. But no one knows your airport’s operation better than you, and you will have full access to make the changes you see necessary.

Dedicated, bespoke reservation page
You will have your own dedicated passenger-faced reservation page, which you can brand according to your airport CVI.