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Copenhagen Optimization partners with ISS Pacific to advance airport security operations across leading Australian airports

Copenhagen Optimization
Copenhagen Optimization |
· Updated: August 29, 2025
| 1 min read

Copenhagen, Denmark, 08 August 2025 – Copenhagen Optimization, a world leader in airport operations optimization, has partnered with leading facility service provider ISS Pacific to deliver a suite of solutions that will elevate and improve security operations across some of Australia’s busiest airports.

Better Security and Better Shift will empower more data-driven decision-making in airport security operations. The partnership aims to elevate security operations by using data to optimise planning, resourcing, and execution as well as automating the operational planning processes.

By leveraging advanced forecasting integrated with Better Security and Better Shift, ISS Pacific can ensure staffing levels align with real-time passenger demand, and so reduce passenger wait times and increase operational agility and proactive planning.

ISS Pacific is the largest provider of security staff at Australian airports, and this partnership will enhance its planning capabilities while enabling Copenhagen Optimization to further improve its products through real-world application at scale.

 

 

About ISS:

ISS is a leading workplace experience and facilities management company. With a presence in more than 30 countries worldwide, and with more than 15,000 employees across the Pacific alone, ISS provides innovative workplace solutions that contribute to better business performance aimed at making life easier, more productive and enjoyable for all – delivered to high standards by people who care. ISS brings all of this to life through a unique combination of data, insight and service excel.


Media contact:

Templemere PR
+44 (0) 20 3948 1430
CopenhagenOptimization@templemerepr.co.uk 

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Copenhagen Optimization
Copenhagen Optimization
A global software-as-a-service platform with a passion for making airport operations simple and efficient. The software solution Better Airport® is a cloud-based solution that uses data and a combination of AI and advanced mathematical algorithms to bring clarity and confidence to plans, data, and complex decision-making, empowering airports to better predict, operate, and optimize. Better Airport is currently deployed and live in operations in more than 40 medium and large airports globally, spanning across USA, Canada, Europe, Asia, and now also Australia.