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BetterForecast
Case Study

How AGS Airport Group uses Better Forecast as their one essential platform for optimizing terminal planning.

Improved accuracy and efficiency of the passenger forecast.

 
Airport

AGS Airports

Passengers

13,5 mill. passengers (2019)

Destinations

128 destinations

Client overview: AGS Airports Limited

AGS Airports Limited is the United Kingdom-based owner of Aberdeen, Glasgow and Southampton Airports. The company was formed in September 2014 by Ferrovial, a Spanish firm specialising in the design, construction, financing, operation and maintenance of transport, urban and services infrastructure, and Macquarie Group, an Australian company, composed of diversified financial services. Each own a 50% stake in the company. 

Together, the airports handle more than 13 million passengers (2019) to 128 destinations. 

Airport operations forecasting passengers

Introduction to the collaboration with AGS Airports Group:

Aberdeen, Glasgow, and Southampton Airports

Copenhagen Optimization worked in close collaboration with key stakeholders from all three airports in the AGS Airports Group to gather a detailed understanding of the site-specific challenges and train them in using Better Forecast. This contributed to a successful and fast implementation process.

The Challenge:

Copenhagen Optimization worked in close collaboration with key stakeholders from all three airports in the AGS Airports Group to gather a detailed understanding of the site-specific challenges and train them in using Better Forecast. This contributed to a successful and fast implementation process.

The Solution: Better Forecast

Better Forecast, provides detailed forecasts of passenger numbers, load factors, and presentation profiles on a flight-by-flight basis, for both arrivals and departures in AGS. Accuracy is of high priority since the forecast serves as the foundation for planning and correct staffing for Security. Since the solution is self- correcting, accuracy is constantly improving. The high level of detail and the increased forecast accuracy has improved the confidence level throughout the business and made the forecasting process easier and more time efficient for the key stakeholders.

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Outcome achieved

Accuracy increased to
95%
at 92% of the days.

Time spent reduced by at least
67%
– from two hours for every forecast to 20 min. a week.

Introducing one tool – and including stakeholders – has
improved collaboration
across the three AGS airports.

The forecast now serves as
an essential foundation
for optimizing terminal planning in AGS Airports.

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