
Case Studies
Creating innovative solutions in airport operations together
At Copenhagen Optimization, we believe that the best solutions are created collaboratively. We transform airport operations across various scales by leveraging advanced operational technologies to generate value and propel business development. We take pride in sharing our success stories, illustrating how we, together with our clients, have developed innovative solutions that significantly enhance airport operations.
Below is a glimpse of the numerous cases we have worked on. You are welcome to contact us for more references.


SYDNEY - SYD
Overcoming capacity and efficiency challenges in check-in and stand/gate: Dynamic allocation and scenario planning introduced.
MINNEAPOLIS - MSP
Enhanced gate allocation: Sharing detailed, scenario-based results built on data transparency and accuracy makes room for a new airline.
MANCHESTER - MAN
How Manchester Airport streamlined complex security rostering, reducing over 60 rosters to 10.
HANNOVER - HAJ
Overcoming the issue of having a third party handling security screening.
SEATTLE Spot Saver
Introducing Virtual Queuing in the US - for greater airport efficiency and higher passenger satisfaction.
CALGARY - YYC
Flight Schedule Management & Seasonal Planning: How efficient workflows enables Calgary to evaluate slot requests in less time.
BER Runway
Virtual Queuing introduced in Europe. Learn how Berlin Brandenburg Airport took the lead on VQ in only two weeks.
AGS Airports
Better Forecast has enabled AGS Airports to streamline their forecasting procedure and reduced time spent with 67%.
CHANGI - SIN
Taking Better Border to the next level with Changi Airport Group: Optimization of counter plans according to live queue numbers.
STANSTED - STN
Optimization of airport operations with Better Forecast, Better Security, and Better Border: Better collaboration and time saved.
HEATHROW - LHR
Covid-19: How London Heathrow Airport used Better Airport to enable operational plans to allow for physical distancing.
EDMONTON - YEG
Digital Transformation Strategy: Taking Edmonton International Airport to the forefront of innovative airport solutions.
MUNICH - MUC
Optimization of the check-in allocation process improves the passenger experience in Munich's Terminal 1.
HEATHROW - LHR
Improving planning capabilities across 15 different operational areas.
LYON - LYS
Identifying improvement initiatives to optimize security checkpoint operation and layout design.
GENEVA - GVA
Optimized security planning results in increased efficiency, a stable high performance, and low wait time for passengers.
TORONTO - YYZ
Deicing pad capacity study: Understanding true demand to assess if current capacity is sufficient.
TORONTO - YYZ
Assuring efficient use of current check-in and outbound baggage infrastructure before adding additional capacity.
DUBLIN - DUB
Security transformation project enables Dublin Airport to increase passenger throughput per FTE with more than 10%.
STOCKHOLM - ARN
Overcoming flow gridlocks and significant queuing: How Stockholm Airport improved the summer check-in experience.
LUTON - LTN
How London Luton Airport managed to increase passenger satisfaction and significantly reduced wait times in security.
COPENHAGEN - CPH
Achieving significant results, including a 26% reduction in demand for check-in counters.
STOCKHOLM - ARN
5-step best practice capacity planning methodology improves capacity planning at Stockholm Arlanda Airport.
LUTON - LTN
Making passenger forecasts more accurate and more accessible than ever with Better Forecast.