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Better Shift

The future of airport shift planning

Where staffing needs is translated into a shift pattern that meets any demand.

The right people, right place, right time – with Better Shift

In most airports, shift planning is still done the same way it has been for decades: manual spreadsheets and a reliance on the instincts and insights of a few key planners. It’s time-consuming and prone to breakdown when demand surges or key planners depart. Better Shift takes the ‘best guess’ approach out of the equation, replacing it with an automated process that translates staffing needs into a shift pattern that meets any demand.

Better Shift is simple to use, can be deployed for any department at any time, and integrates seamlessly with your workforce management solution. Automating the rostering process ensures you’ll minimize unnecessary overtime while ensuring your staff receive their preferred shifts more often, improving employee satisfaction and the customer experience.

Better Shift is part of Better Airport® – the world’s leading connected operations platform for airport operators.

Three key benefits for your airport

In-built resilience

Better Shift’s algorithmic approach makes light work of the complexities of shift planning , including Union regulations and other mandated staffing directives. You can rest assured that your rosters will cover fluctuations in short-, medium- and long-term demand as well as seasonal changes. And automated shifts can be easily adjusted when necessary.

Cost-effective automation from Day 1

Having too many people on site harms your bottom line while having too few derails productivity and disrupts the customer experience. Better Shift ensures there are always the right number of people for any job , anywhere in the airport.

Easy to use - throughout the airport

Shift planning is complex and is typically carried out on legacy software or time-consuming spreadsheets. Better Shift is intuitive to use, making planning an accessible experience. And because data from every other Better Airport module flows seamlessly into Better Shift, it can be used to plan rosters in all departments, ensuring cohesive staff planning throughout the airport.

Female passenger sitting at airport gate using smartphone while waiting for boarding

The Better Airport software suite - get to know us module by module

Better Airport is a cloud-based airport management platform that gives airports of all sizes a simpler way to run core operations. The core modules of the Better Airport suite can be mixed and matched to fit your operational needs.

Click on the modules below to learn more.