Your journey with us
"We passionately believe airport operations should be simple and efficient."
Introduction
Hello and welcome! Start your journey with a friendly 15-minute call where we get to know each other. During this call, we’ll explore reference projects from airports worldwide, discuss your operational challenges, and learn about your goals.
Our role: Understand your needs and provide the relevant information.
Your role: Simply reach out to begin!
Exploratory Phase
Explore the possibilities with a non-binding demo of our software, showcasing relevant use cases from other airports. We invite you to ask questions, understand the timeline and process - and to get to know us better. Together, we’ll clarify what challenges we aim to solve at your airport.
Our role: Showcasing how Better Airport and solve your current operational issues.
Your role: Ask all the questions you can think of.
Assessment
Let’s dive deeper. This phase can have a multitude of different outcomes depending on your airport set-up, your requirements, and your operational reality. Together with our team of airport experts we’ll identify how Better Airport can provide value at your airport and define the exact use-cases. We will tailor our approach to suit your conditions: We might dive into your data together or set up a PoC if needed.
Our role: Clearly define a realistic and ambitious scope and timeline.
Your role: To pinpoint desired improvements and define what success looks like for your airport.
Decision Phase
Ready for a more personal touch? We’ll visit your site for a face-to-face discussion and a hands-on understanding of your operation. We’ll gather your feedback to refine our approach and provide a detailed proposal. We’ll also outline the implementation timeline and onboarding process.
Our role: Drawing up a proposal that meets your expectations.
Your role: Provide us with your honest and candid feedback.
Implementation
Relax, the heavy lifting is done. Welcome to the smoothest phase—implementation. With all prior steps ensuring a solid foundation, Better Airport will go live seamlessly.
Our role: Your dedicated Client Success Team will provide ongoing support and continue to assess the impact of our solution.
Your role: You’ll join our Client Success Program and connect with a community of top-tier airports globally.
