Introducing Virtual Queuing at Seattle-Tacoma Internation Airport

A round table talk on the successes and learnings

Join Copenhagen Optimization and our partners from the Port of Seattle, Alaska Airlines, Whyline, and Pangiam when we discuss the implementation of Virtual Queuing in Seattle-Tacoma International Airport.

In this webinar, we will focus on:

• The concept of Virtual Queuing
• Why SEA chose this solution
• How the passengers have received this new service offering

We will discuss the solution both from an airport and airline perspective and we will take a deep-dive into the benefits of reduced wait times, an improved passenger experience, and a burst in non-aeronautical revenue.

The panel will feature:

• Mr. Daniel Zenk, Senior Manager – Airport Operations, Port of Seattle
• Mr. Mike Lorengo, Emerging Technology & Innovation Strategist, Alaska Airlines
• Mr. Kasper Hounsgaard, CEO and Co-founder, Copenhagen Optimization
• Mr. Mike Twersky, CEO and Co-founder, Whyline

Also read our guide on Virtual Queuing for airports