
Better Airport Summit 2026
Learning from Today's Leaders. Preparing for Tomorrow.
Oct 20-21, 2026 | New York City
Learn from peers
Hear directly from airports solving real operational challenges.
Share best practices
Exchange practical experiences and lessons learned.
Prepare for tomorrow
Explore how airports continue to strengthen operations together.

A community built around learning
Our customer summits are built on a simple idea: airports learn best from other airports.
By bringing together airport leaders, operational experts, and industry partners, we create opportunities to share practical knowledge, strengthen collaboration, and discuss the future of airport operations together.
This year's North America Summit focuses on resource management and the experiences, best practices, and lessons learned from airports that have embedded Better Airport into their day-to-day operations.
.png?width=1254&height=1254&name=Generated%20image%201%20(3).png)
The program includes
- Presentations from partner airports
- Customer case studies and operational lessons learned
- Best practices in resource management
- Perspectives from Copenhagen Optimization experts
- Industry partner sessions
- Interactive discussions
- Networking opportunities
- Guided visit to JFK T4
Tuesday - Oct 20, 2026
08:30–09:00: Networking breakfast
Meet fellow airport professionals over breakfast before the programme begins.
09:00–09:15: Welcome
09:15–10:00: What Is Happening at Your Airport Right Now?
Hear directly from participating airports about their current priorities, operational challenges, and areas of focus.
10:00–11:00: Connecting RMS and AODB – The JFKIAT Experience
Copenhagen Optimization shares the story behind the integrated RMS and AODB solution—from the original operational challenge and implementation journey to the results achieved. The session will include a live demonstration.
11:00–11:15: Networking coffee break
11:15–12:00: The Better Airport Roadmap
Explore what is coming next for Better Airport.
12:15–13:15: Lunch
13:15–13:45: Making Operational Change Work
Discover practical approaches to change management that can help airport teams adopt new processes, embed new ways of working, and create lasting operational improvements.
13:45–14:30: Tackling Today’s Security Challenges Together
An interactive discussion about the security challenges airports are facing today. Compare experiences with peers, explore different approaches, and identify ideas that could support more efficient security operations.
14:30–15:15: Ask the Experts – Breakout Session and Coffee
Bring your questions and join small-group discussions with airport peers and Better Airport specialists. Topics will include AODB, RMS, security, passenger flow, data, change management, forecasting, and integrations.
15:15–15:45: Turning Better Airport Data into Action – MSP and YVR
Learn about practical examples of how MSP and YVR use Better Airport data to support decisions, improve collaboration, and create value in their daily operations.
15:45–16:15: Extending the Value of RMS Data
Learn how to use APIs and RMS data to develop focused applications that support its specific operational needs.
16:15–16:30: Day 1 reflections and closing remarks
18:00–22:30: Dinner and drinks in downtown New York
Continue the conversation with fellow attendees in a relaxed setting. Venue: St Tropez West Village, 304 W 4th St, New York, NY 10014
Wednesday - Oct 21, 2026
09:00–09:30: Light breakfast
09:30–09:45: Welcome back and Day 1 reflections
By Sam
09:45–10:30: Creating Value with Better Airport – Ideas from Around the World
Discover how airports around the world are using Better Airport in different ways. The session will feature practical use cases, demonstrations, and ideas that you can take back to your own operation.
10:30–11:15: From Inspiration to Action – Breakout Session and Coffee
Choose an idea from the previous sessions and explore it in greater depth with airport peers and Better Airport specialists. Discuss how it could be adapted to your airport’s particular challenges and priorities.
11:15–12:00: What Will Be Your Biggest Operational Challenge?
Moderated by Chad
Airport representatives discuss the most significant operational challenges they expect to face over the next 12 months and beyond.
12:00–13:00: Lunch
13:00–14:00: Transportation to JFK T4
14:00–16:00: See Better Airport in Action – Optional JFKIAT Airport Tour
Location: JFKIAT Terminal 4
Join JFKIAT for a behind-the-scenes look at operations control, RMS, and AODB in action. The tour is available to selected attendees, and advance registration may be required.
Register
Join us for two days of learning, collaboration, and conversations with peers from across the airport community.