Skip to content
Better Airport Summit 2025 - break-out session

Your Airport Operations Summit

Traffic continues to grow. So does fluctuations in traffic, and in many airports capacity is reaching its limits. Operational challenges are fiercer than ever. How do you win?

Join our Summit in Copenhagen and get inspiration from leading airports around the world on how to take your airport operations to the next level.

Participation is free of charge for all airport delegates.

Sign up now

Event Schedule

Presentations are good for inspiration. New input to take home and discuss with your colleagues. But they are usually not spot-on in regards to the specific challenges you are facing. And let’s be honest – no one has generic challenges. We all have specific issues we would like to solve. That is why we have planned break-out sessions and panel discussions in connection with every inspirational session to give you the chance to discuss and be inspired on how to apply that knowledge in your own operation.

Learn what’s working really well for everyone (and not), and use those insights to go faster.

Please note that the schedule below is from the 2025 edition. We will update this page as soon as we know the schedule for 2026.

Wednesday - June 14, 2025

08:30 – 09:00: Registration and networking breakfast.

09:00 – 09:10: Welcome by Kasper Hounsgaard and Anders Dohn

09:10 – 10:30: Session 1: What is going on at your airport right now?
Each airport is asked to present one slide on their current focus areas. A template will be shared by Copenhagen Optimization.

10:30 – 10:45: Coffee Break

10:45 – 11:30: Session 2: Baggage case with London Gatwick
Speakers: Chris Fields, Mario Kempster

11:30 – 12:15: Session 3: Capacity constraints in CPH - Reacting to sudden peaks
Speakers: Simon Thoustrup, Senior Principal Advisor, Copenhagen Airport and Esben Kolind, Lead Consultant, Copenhagen Optimization

12:15 – 13:30: Lunch break 
Nimb's Brasserie - Chef's choice

13:30 – 14:30: Better Airport workshop session
Facilitator: Marti Navines-Ferrer

14:30 – 14:45: Afternoon coffee break

14:45 – 16:00: Better Airport workshop session continued
Facilitator: Marti Navines-Ferrer

16:00 – 16:15: Wrap up of the day
By: Sigga Johnson, Marti Navines-Ferrer

16:15 – 17:00: Transportation to Copenhagen Optimization HQ

17:00 – 18:30: Drinks and networking
Esplanaden 8A

19:00 – 23:00: Dinner and drinks at Restaurant Vækst

Thursday - June 15, 2025

09:00 – 10:00: Tour of Copenhagen for the eary birds.

10:00 – 10:30: Welcome back to Tivoli and light breakfast

10:30 – 11:30: Session 4: Industry Trends - A Look Into the Future of Airport Operations
Speaker: Kasper Hounsgaard
Join Kasper Hounsgaard as he shares Copenhagen Optimization’s perspective on the key trends shaping the future of airport operations. From evolving passenger behaviors to technological advancements and the increasing demand for data-driven decision-making, this session explores where the industry is headed—and how airports can prepare for what’s next.

11:30 – 12:15: Session 5: Staffing and deployment
Speaker: Lene Gøbel

12:15 – 13:30: Lunch break 
Nimb's Brasserie - Chef's choice

13:30 – 14:30: Nikolaj Sonne on AI and Chat GPT - the artificial intelligence wildfire
Speaker: Nikolaj Sonne
Nikolaj is an insanely curious person when it comes to technology and science. He is a trained journalist and best known from "So ein Ding" on Danish TV channel DR2.

14:30 – 15:00: Wrap-up and thank you
Speakers: Anders Dohn, Kasper Hounsgaard

 

It is all about who is in the room

It is not just about the presentations. It’s about who is in the room. This room is going to be packed with some of the best industry specialists and some of the most knowledgeable and innovative minds within airport operations.

Copenhagen Optimization brings together experts across the more than 25 airports currently using our Better Airport software. The atmosphere will be relaxed and the goal will be to have high-quality conversations with like-mined peers. No matter what challenges you are facing, other airports will have had the exact same issues and will have found a solution for them.

At the Better Airport Summit you will:

  • Meet and build your network with other airport operations peers
  • Get ideas to your specific challenges
  • Learn what works for others
Our aim is to build a network for and with users of our Better Airport software with the purpose of providing relevant and professional sparring for all – both during and outside the summit, achieving a continual effect.
Sign up now
Better Airport Summit 2025 - group photo

Who should come?

This event is for people working within airport operations, whether that be analysis, forecasting, planning, or actually driving the operation on a day-to-day or hour-by-hour basis.

If you are working with forecasting, check-in, security, baggage, immigrations, or handling the stand and gate allocation this event is a fit. 

If you are interested in:

  • Precisely predicting your passenger and baggage flows
  • Use data to plan with confidence and clarity
  • Optimize your operation in real time
…this event is for you.

 The Better Airport Summit is where we come together to discuss, be inspired, and figure out how to excel.