DHS Awards London Start-Up $160K for Airport Passenger Counting and Measuring System Proof-of-Concept

DHS Awards London Start-Up $160K for Airport Passenger Counting and Measuring System Proof-of-Concept

Original News Release has been published by DHS –  view here: https://www.dhs.gov/science-and-technology/news/2019/10/16/news-release-dhs-awards-london-based-start-160k

Release Date:
October 16, 2019

S&T Public Affairs, 202-254-2385


WASHINGTON – The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) awarded $160,902 to London-based startup CrowdVision Ltd. to develop an integrated proof-of-concept for an airport passenger counting and measuring system for U.S. Customs and Border Protection (CBP). CrowdVision received its Phase 1 award to lead a team that will integrate three technologies currently deployed in various international airports into a single system for CBP queues at airports. CrowdVision’s computer vision and artificial intelligence (AI) technology, already in use in London’s Heathrow Airport, measures staff and passenger activity and asset utilization. iViu Technologies has built a platform for indoor positioning technologies, which collects anonymous data through Wi-Fi sensors. Copenhagen Optimization’s suite of forecasting and airport operations tools are currently in use at JFK Airport to provide operations planning and research management. By combining AI, indoor positioning system and operations management components into one application, CBP can effectively count passengers, display accurate service times and provide feedback and forecasting for resource allocation to provide more efficient service while reducing both over- and underutilization of staff.

“CrowdVision’s single-system solution has the potential to significantly improve CBP’s ability to count, measure and forecast passenger arrivals in near real-time, which will also improve travelers’ experiences clearing through customs and other airport inspection areas,” said Melissa Oh, Managing Director of S&T’s Silicon Valley Innovation Program (SVIP).

We are looking forward to working with the integrated team to develop this system and explore other uses for this technology within DHS.”
CrowdVision was awarded under the SVIP Other Transaction Solicitation for High Fidelity Counting and Measuring of CBP Queues and Service Times at Ports of Entry.

SVIP is one of the programs and tools available for S&T to fund innovation and engage with private sector partners to advance homeland security solutions. Companies participating in SVIP are eligible for up to $800,000 of non-dilutive funding over four phases to develop and adapt commercial technologies for homeland security use cases.

For more information on current and future SVIP solicitations, visit https://www.dhs.gov/science-and-technology/svip or contact dhs-silicon-valley@hq.dhs.gov.

For more information about S&T’s innovation programs and tools, visit https://www.dhs.gov/science-and-technology/business-opportunities.


Copenhagen Optimization (CopOpt) is a combined software and consultancy company specialized in analyzing and planning the airport operation on a strategic, tactical, and operational level. CopOpt offers the cloud-based airport operational planning platform, Better Airport®. Through Better Airport®, airports create daily operational plans for all operational areas and update the plans in real-time as new information becomes available. Also, seasonal plans can be created in Better Airport® assuring that the right planning decisions are taken as far in advance as possible. CopOpt is working with more than 30 airports globally and have delivered significant benefits to users of Better Airport® including a 25% decrease in wait time at London Luton Airport, a 51% decrease in wait time at Geneva Airport as well as an absorbing 18% growth for check-in and baggage infrastructure at Toronto Pearson Airport. CopOpt is headquartered in Copenhagen – for more information visit www.copopt.com

Sarah Procter
Copenhagen Optimization
Livjægergade 17B 1.tv, 2100 København Ø
Phone: +45 30 91 46 79
Email: procter@copopt.com


AUTHOR: Sarah Frances Procter
Sarah relocated to Denmark in 2006 joining Copenhagen Airports A/S. Having held a variety of roles including Route Development, Airport Operation Management and Director Real Estate Sarah has extensive Aviation experience and has since 2015 combined her skill set working in the IT and Transportation sectors. Sarah joined Copenhagen Optimization in 2017.
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