Lyon Airport (LYS) engaged with Copenhagen Optimization (CopOpt) to identify improvement initiatives to optimize the security checkpoint operation. This was achieved by completing on-site observation studies and data analysis using the Better Security solution – part of Better Airport®. The project was completed in 4 months. Two key areas were evaluated in the project. First, a review of the security checkpoint layout and the corresponding passenger flow was conducted. Initiatives were suggested to improve the passenger experience and simplify the passenger journey. Second, an evaluation of the security operation was conducted using Better Security.See the case studySee the case study
Security Manager, Aéroports de Lyon
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