Improve airport operations

Everyday millions of passengers travel through airports around the world, and it is a massive challenge for airports to handle these passengers in the best way possible. No one wants to stand in long queues for hours to check-in luggage, to pass through security and to board an airplane at an airport that is not optimized properly. 

At Copenhagen Optimization we have put our many years of experience within airport optimization to good use in our software solution Better Airport. The software solution enables airports to forecast passenger flows and peaks and optimize all areas of the operation accordingly – from curb to gate. Our optimization solution will help you give travellers a better experience by easing the passenger journey through the airport and reducing long waiting times.  

Get a free demo or read more about how to optimize airport operations at this page. 

What are airport operations?

Airport operations encompass all the activities that take place on airport premises in order to handle aircrafts, passengers, bags, and staff in an optimal and safe manor. This includes everything from airside activities, landside activities, and apron. Airport operations management is responsible for the coordination and supervision of these activities. To manage the activities effectively, the use of airport operations management software is essential. This software provides airport managers with the tools they need to plan and monitor all aspects of airport operations. The main goal of airport operations management is to ensure the safe and efficient running of the airport. This is achieved by ensuring that all activities are carried out in accordance with safety regulations.

Our solution will help operation managers take the right decision based on data

At Copenhagen Optimization we know that many airport operations management systems struggle to forecast passenger flows and allocate the right amount of staff resources to the many airport passenger touchpoints all around the airport. 

Therefore, we have developed a data-driven software solution consisting of six individual modules that can help you optimize the most crucial areas within airport operations, such as forecast of peaks in passenger flows, check-in, security, baggage handling, border security, and stand and gate allocation. By implementing the Better Airport software, passenger wait times will be reduced and passenger travel experience will be improved when visiting your airport. 

Fast check-in even when passenger flows are peaking

The Check-in optimization solution Better Check-in provides you with an efficient and streamlined approach to counter allocation. This part of your airport planning process is based on data about processing times, airplane arrival and departure times, boarding pass distribution, and passenger arrival curves so that you can select which areas of the airport that require more attention during heavy peak periods. The feature Queue Vision will enable you to see the exact amount of staff resources needed to be allocated to the queue areas and the check-in counter to avoid long queues. 

Improve waiting time at the security checkpoint

The Better Security module is designed to optimize the security area for all passengers to be checked fast and thoroughly. This tool will create lane opening plans optimized to comply with the desired service level of the security checkpoint. This feature will contribute to improving airport operations by reducing the time passengers are waiting in line as the tool will help you allocate the necessary staff resources in due time to avoid, or at least reduce, queuing.

Better and more efficient handling of baggage

Baggage handling at airports have three dimensions and all with their individual challenges. It is crucial to make sure the bags are transported quickly to the right place without blocking infrastructure or resources. Our Better Baggage solution is an airport planning tool that gives you strategic and tactical advantages when handling baggage, whether it be inbound, reclaim, or transfer bags. The platform provides strategic plans to ensure any decision can be executed on the spot with ease. 

Efficient border control

Better Border is our software tool that can help you and your airport to optimize the emigration and immigration checkpoints in the airport. Based on a passenger arrival curve, you will be able to optimize desk opening plans to make sure that a suitable number of staff resources are allocated to the emigration and immigration checkpoints. This way the checkpoint will always run smoothly even in passenger peak times. 

Improve the on-time performance

The intelligent algorithms of the Better Stand & Gate system take all constraints and forecasts into account when implemented to optimize the stand and gate area. By improving the current allocation of aircraft to stands, gates, and parking positions, the airport will see a number of benefits. Among those are improved utilization of parking stands, reduction in delays, less fuel burn, and fewer passengers missing their flights. The solution can be applied in daily operations as well as an analytical platform bringing consensus between operational, tactical, and strategical levels. 

Thorough forecasting is essential

Forecasting the number of passengers and adapting resources to the passenger demand is crucial for improving the passenger experience in the airport. Our Better Forecast solution is the key to automated planning for airports that needs real-time data on passenger and baggage arrival curves so they can make informed decisions about how to handle flows in the most efficient way. 

Satisfied clients all over the world

Years of experience have taught us that airports around the world have similar challenges. All airports experience challenges regarding forecasting passenger flows and adapting of the number of staff to the demand. It does not matter whether the airport is located at the American continent or at the European continent.

We have helped airports all round the world by implementing our Better Security software and optimizing their airport operations management system to ensure more efficient processes. 

You can read all about the airports that we have optimized and the solutions we have developed – see our cases here 

Learn more about how our software solution can improve your airport operations

We know that investing in and implementing a new software solution can result in a lot of questions. We will happily help you through the process and answer all your questions about our software solutions and how we can help you improve your airport operations management.

Therefore, do not hesitate to contact us. Call us or send your enquiry via the link below.

We look forward to hearing from you.

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