1. Understand your current security checkpoint capacity and throughput
Taking the time to do a thorough assessment of the security checkpoint. The assessment includes throughput rates (in passengers and images), forecast quality, and waiting times. The assessment gives the operational teams a clear understanding of where the bottlenecks are. Not where they are thought to be. The assessment requires linking various data inputs together and is relatively easily done by those who know how and what data to model.
2. Produce a daily plan – an accurate plan that everyone can trust and follow
To keep it simple, make sure that your airport operates using a reliable forecast, preferably a flight-by-flight presentation forecast, aggregated as desired to create total presentation profiles for relevant touchpoints, security being one. For optimized security checkpoint planning, make sure to base the input parameters on at least 12 months’ operational data – forecast, images per passenger, throughput rates in images and passengers, service level targets on waiting time, break execution rules, staff per lane, and static posts.
3. Utilize data on a common platform
When your operational team is looking at the same data, this enhances the identification of options for improving the planning process significantly. Addressing the same set of numbers will give transparency and improve the working process, even if the security checkpoint is staffed by a third-party provider.
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